FAQ
Frequently Asked Questions (FAQ)
1. What makes Rooted Traditions Co. products unique?
Our products are handcrafted using 100% organic, all-natural ingredients, including grass-fed beef tallow, organic oils, and essential oils. We prioritize quality and purity, ensuring that every product nourishes your skin without harmful chemicals or synthetic additives.
2. Are your products safe for sensitive skin?
Yes! Our products are formulated to be gentle and soothing, making them suitable for all skin types, including sensitive skin. Whether you’re caring for a baby’s delicate skin or addressing dryness and irritation, our products are designed with care for everyone, though we recommend anyone under 2 years old use our Unscented "Just-the-Goods" Whipped Tallow or Bum Bliss.
3. Are your products safe for children and elderly individuals?
Absolutely! Our products are made with natural, skin-loving ingredients that are safe for all ages—from babies to the elderly. It is recommended that anyone under 2 years of age use only our Unscented "Just-the-Goods" Whipped Tallow or Bum Bliss.
4. How do I use Whipped Tallow products?
For best results, apply a small amount of whipped tallow to clean, moist skin and massage gently until absorbed. Use daily or as needed to keep your skin hydrated and nourished.
5. What is the shelf life of your products?
Our products are made fresh with natural ingredients and no synthetic preservatives. For optimal freshness, we recommend using them within 6–12 months of purchase.
6. Do you offer discounts for bulk purchases?
Yes! We encourage bulk purchases with our "Buy More, Save More" offer. Stock up and save on your favorite products!
7. What payment methods do you accept?
We accept a variety of payment methods, including American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, Venmo, and Visa.
8. Where are your products made?
All our products are lovingly handcrafted in small batches at our location in Newhall, Ca to ensure the highest quality.
9. Do you ship internationally?
Currently, we ship within the United States. If you’re outside the U.S. and interested in our products, please contact us for special requests or updates on international shipping availability.
10. How can I stay updated on new products and offers?
You can stay connected by subscribing to our email updates and following us on social media platforms like Instagram and Facebook. We regularly share product updates, exclusive discounts, and skincare tips!
11. What should I do if I have an issue with my order?
We’re here to help! If you experience any issues with your order, please reach out to us via email or our contact form. We’ll do our best to resolve the issue promptly.
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